Author: Morris Butler

The Telephone Historical Centre holds an incredible collection that serves as a source for those interested in speech and hearing research, telephony and telecom, sound engineering and electronics manufacturing. I recently met up with Sheldon Hochheiser, their corporate historian, who shared his deep knowledge of its materials as well as any organizational quirks I might find interesting.

Collections

This collection covers an expansive variety of subjects and contains various artifactual items from C & P Telephone equipment pieces to employee awards, commemorative materials, general company memorabilia, framed artworks and scrapbooks to miscellaneous paper material and even some scrapbooks and maps – the collection has something for everyone!

SHELDON HOCHHEISER: Primarily, there is an extensive corporate collection that documents the entire parent company and Bell system monopoly from its inception to present day. There are also individual collections dedicated to research and development projects as well as business records or public relations issues at different branches within the organization.

Historical photographs are organized alphabetically and by subject in boxed folders dating from the 1880s to 1970s. Larger images in four-flap enclosures require special care while Bound periodicals encompass SNET publications spanning multiple topics over an extended timeframe.

Exhibitions

The Telephone Historical Centre’s exhibits showcase telecommunication technology through artifacts and photographs as well as books that document its history and technology. Their collection contains one-of-a-kind volumes such as 1877’s The Telephone: An Account of Electricity, Magnetism and Sound with Instructions for Making a Speaking Telephone which was written to satisfy public demand for explanations about how this new invention worked.

The THC boasts an interesting Step-by-Step Private Automatic Branch Exchange which shows how manual switchboards use stepping switch principles; and also offers an exhibit that documents mobile phone technology from 1970s car phones through to modern cellular phones.

THC is located at Edmonton’s Prince of Wales Armouries Heritage Centre and first opened to the public on December 3, 1987 in Old Strathcona neighborhood before later moving to its current site. Unfortunately, its founding foundation decided to dissolve due to issues relating to relevancy, finances, structural integrity and structural support among others in April 2018.

Research

Archives hold an impressive collection of vintage telephone directories, technical manuals and books about telecom technology and history as well as artifacts and photographs documenting phone use in Edmonton and Alberta over time. Furthermore, oral histories conducted with former telecom industry workers can also be found here.

Series VI: Subject Files (1879-203) follows the 1991 SNET Records Management Schedule and contains files which provide information regarding exchange histories and facts, personal recollections of town telephone history and buildings as well as general historical materials about towns associated with SNET. Also included are blueprints and diagrams related to projects completed by SNET.

Other interesting materials include a newspaper article from 1957 that documents the difficulty faced by full-time and student telephone operators at a university with only forty phones available: thirty-three for students in Bartlett Hall, seventeen phones for women in Lawther Hall and fourteen phones in Seerley-Baker Hall to serve 545 campus extensions.

Telephone Historical Centre Visiting hours

The Telephone Historical Centre in Edmonton offers visitors a fascinating glimpse back in time to explore how modern communications networks were made possible using electromechanical marvels from long ago. First opened on Dec 3, 1987 in Old Strathcona and later relocated to its present day location at Prince of Wales Armouries Heritage Centre, this museum first welcomed guests on Dec 3, 1987.

Visitor Check-In

At the Telephone Historical Centre, visiting guests are welcomed quickly and seamlessly with Joan’s no-fuss visitor check-in software. Visitors receive digital invites with QR codes to scan when they arrive, eliminating paper sign-in forms altogether and ensuring a swift greeting by their host or receptionist upon their arrival. Furthermore, instant notifications inform hosts/receptionists when visitors are approaching so that they may prepare themselves appropriately before meeting up with visitors when they reach the lobby; facial coverings are recommended for all visitors and Joan can make this process even faster and more efficient – click to learn more!

Admission

The Telephone Historical Centre can be visited free-of-charge; donations are gratefully accepted. It can be found within the Prince of Wales Armouries Heritage Centre, home of other Edmonton attractions like the Canadian Museum of Nature and Science.

The museum features an expansive collection of telephones and equipment from throughout history, from wall-mounted, operator-directed hand cranked handsets made from solid wood to today’s pocket-sized touch screen cellular devices. Visitors can see how communications have progressed since 1800 in Alberta.

From Edmonton’s very first phone imported into Edmonton to today’s cutting edge cellular technology, the Telephone Historical Centre is an educational museum that will capture everyone’s interest. Parents and children alike will have fun exploring together while discovering how life has been revolutionized thanks to the telephone – for more information visit its official website.

Guided Tours

Displays such as a real, working switchboard, step-by-step private automatic branch exchange and decorator phones illustrate how wired telephone networks have progressed from their early electromechanical inventions to today’s cell phone technology. Learn about what innovations spurred others, the businesses responsible for building it all out and the people who contributed throughout history in this interactive museum of telecommunications history.

The Ohio Statehouse Monument Cell Phone Audio Tour allows visitors to set their own pace when exploring its grounds, learning more about Ohio’s rich past through sculpture collection and historic rooms. Simply locate phone numbers listed here (or in the ground-floor Map Room) on monuments or signs across Capitol Square and call them for a two to three minute description of each area.

The Edmonton Telephone Historical Centre opened on December 3, 1987 in an Old Strathcona former telephone exchange building and moved to Prince of Wales Armouries Heritage Centre in central Edmonton in 2004. However, its foundation voted in April to dissolve due to relevancy, financial issues and structural problems as reasons for closure.

Special Events

Since 1957, The Museum has provided an archive and exhibits that illustrate the evolution of telecommunications through collections and exhibits. We are a private non-profit organization supported by membership dues and research fees.

The Telephone Historical Centre offers an exciting calendar of events throughout the year, such as lectures, special exhibits and educational programs.

We welcome field trip requests from local schools and have hosted numerous groups from abroad. Contact us for more information or to arrange a visit!

At the Museum, you’ll experience real, working telephones and switches from all eras of communication technology – from Alexander Graham Bell’s attic workshop to today’s mobile phones. Wall-mounted hand crank magneto phones, step-by-step private automatic branch exchanges and more will all be featured – along with electro-mechanical marvels that made all this possible!

The Telephone Historical Centre offers visitors an insight into our global communications infrastructure, with technology from past to present showcased and the history of Winter Park Telephone Company being presented.

The museum boasts functioning Panel and Crossbar electromechanical central-office switches as well as outside plant displays of poles, cables, splicing equipment and tools. Furthermore, a cataloged telecommunications reference library is included for visitor use.

The History of the Telephone

The Telephone Historical Centre reaches its objectives through acquisition, research, organization, documentation, exhibition and storage of telecommunications historical materials.

The telephone revolutionized communication by providing people with real-time conversation across distance and continents, first locally then worldwide. The museum provides a historical overview and its development from basic box-shaped device similar to modern cell phones to present-day telephones.

Discover how Alexander Graham Bell, having previously taught deaf children, utilized his expertise of sound and speech to refine Samuel Morse’s telegraph – the precursor of modern telephones – into something much greater: modern telephone communication using electrical signals. Discover details of Bell’s box telephone as well as improvements made by other inventors to his original design; eventually this network of wired phones would span the globe! In 1877 outdoor telephone cables were first constructed that could reach three miles; by the 1880s subscribers were identified with numbers instead of names while long distance service became possible using metallic circuits – learn all this history before you.

The Bell System

Prior to automobiles and airplanes, telephone technology provided nearly instant communication over long distances. A revolutionary invention, similar to internet usage today. However, over time this revolutionary tech became perceived as an evil monopoly; and its history of the Bell System sheds light on all that can go wrong when granted such power.

AT&T (Ma Bell’s) dissolution and subsequent Baby Bell formation is fascinating to anyone interested in business, and was not as bad as some suggest; its people didn’t flaunt their monopoly position or take any extra steps to repair phone lines damaged by storms; moreover, technical innovations like rotary dialing and WATS service made this revolutionary system even more progressive than before; civil defense equipment even provided by AT&T was available just in case there was nuclear threat!

The Tanner Collection

Professor Tanner amassed a large personal library during his career. This collection of books and manuscripts makes him an invaluable resource for Western history studies, offering access to correspondence, book drafts, newspaper clippings, newsletters articles vital records photographs.

There is also on display some rare artifacts from the telecoms industry, such as a manual telephone switchboard and step-by-step private automatic branch exchange (showing off the stepping switch principle), plus mobile phone technology from 1980s car phones through to modern cell phones.

An exhibition on the life and work of Henry Ossawa Tanner has also been created. This show examines his influences that contributed to his artistic development as well as his concern with depicting dignified depictions of Black people in art. James Smalls, Associate Professor of Art History & Theory at University of Maryland Baltimore County. James is an expert in 19th century European and American visual culture.

Xeldon the Talking Robot

Located within Prince of Wales Armouries, the Telephone Historical Centre is an accredited museum specializing in collecting, research, organization, documentation, exhibition and storage of materials pertaining to Edmonton’s telephone history and telecommunications technology. Open since 1987, it ranks amongst North America’s premier museums of its type; featuring hands on exhibits as well as an incredible multi-media Historical Telecommunications Theatre Show featuring Xeldon the talking robot!

The museum provides school tours and senior programs. Its collection serves as an outstanding example of communication equipment’s development over time and serves as an educational resource for its wider community.

No matter your interest or level of knowledge about telephones, the Telephone Historical Centre offers something to satisfy every visitor – be they amateur historians or just curious to see how phones have played out over history. Come spend a fun-filled day here with family or friends! Who knows…you might just get some great ideas for future telephone projects!

Telephone Historical Centre Outreach Programs

The telephone has had an immense influence on how we communicate. At the Museum, its collections provide a vivid history of communication technology throughout its evolution – from manual switchboards and step-by-step private automatic branch exchanges, all the way back to 1940s phone booths! Discover how the Society helps its visitors reconnect with their history.

Volunteer Opportunities

Each year, hundreds of volunteers donate their time and talents at our museums and historic sites. They study artifacts, give museum tours, process archive material using computers and tabulate research findings; greet visitors; assist special events, work in the collections etc.

Bayside Historical Society volunteers are needed to lead school children on field trips to historic Officers’ Club at Fort Totten and gallery galleries at our History Center. Volunteers should attend a training class during fall or spring and commit to an average of one tour shift each week for nine months.

Are you curious to get a deeper, behind-the-scenes view of museum operations? Consider our Independent Museum Volunteer Training Program; this option gives you flexibility in choosing when and where you would like your training to occur.

Telephone Historical Centre Collections

At a time when connectivity is available at our fingertips, the Telephone Historical Centre helps us remember and understand how this technology has affected our lives.

The Bell Canada Collection houses records that chronicle its growth since 1880, along with an exhibition featuring 32 phone kiosks that trace this street furniture design’s evolution.

Hands-on exhibits

From old-fashioned cigar box phones to Edmonton’s original manual system phone installed in 1878, the museum houses an astounding collection of wired communications history. Documents, photos, catalogues and equipment date back from when Bell established a plant in Brantford in 1878 until today’s Bell-Northern Research and Development Laboratories; comprehensive files on Trans-Canada Telephone Company affiliates and independent companies as well as telecommunications in foreign countries make up this incredible selection.

The Museum’s interactive exhibits give visitors an understanding of how telecommunication technology has advanced over time, including trying their luck at working switching stations and discovering innovations that led to modern cell phones. Furthermore, its collection includes 32 telephone kiosks – iconic curbside boxes once found dotted across British city streets – some still in service which visitors can explore as an homage to an age gone by.

Artifacts

Some artifacts are available for visitors to touch; others are stored away in drawers and cabinets. Visitors can explore a pair of 19th-century hand tools, duplicates of items placed in Beaver Hall building cornerstone, stamp albums and tokens from telecommunications services as well as pieces from venerable telephone poles – these artifacts make up part of an interactive experience at Beaver Hall Museum.

Lexi Coburn, Revolutionary War and Iron Industry Museum collections intern, spent her summer assisting Collections staff as they photographed historical objects to create digital records that enable researchers and curators to easily locate them. From folding knives to musket ball molds digitization projects were undertaken during her internship.

The Archives of the Telephone Historical Centre contain more than three million paper documents and 25.000 pieces of equipment that cover telephone history from its creation by Alexander Graham Bell in 1876 up to today. This includes files on Bell Canada, independent Canadian telephone companies and foreign telecommunications. Correspondence between Bell and his associates; dates, photographs and equipment samples related to early telephony as well as commentary and opinions related to emerging technologies from 1870s until present day are also part of this vast repository of knowledge.

Archive

The Collection encompasses thousands of archival photographs and prints as well as films, tapes and other audiovisual media that offer insight into many facets of telecommunications history.

This collection includes the original volume “How It Works”, published shortly after the invention of the telephone in 1877 and intended to meet public demand for an explanation of this new invention.

This collection also encompasses books, magazines and other publications on telecommunications. Of particular note is an index of seven hundred telephone directories on microfilm; copies of items that were placed in Beaver Hall building cornerstone; records from Hamilton Ontario office where Bell first set up shop; early telephone equipment pictures taken by staff members at that office; photographs; postcards collection used by first staff members as well as copies of newspaper clipping binders used by first staff. There are also an impressive variety of old stamps from around the world related to telecomms stamp collection that date back as far back as 1880!

Virtual museum

Now that cell phones have nearly become ubiquitous, it can be hard to imagine curbside telephone kiosks as being popular – yet this unique collection in Guernsey tells an amazing tale about technological development.

THNOC’s collections are constantly growing as more items are donated to the museum for display, research, education and preservation. Information about our holdings can be found through themed guides, subject bibliographies and databases; forms are also available for those wishing to reproduce Collection items.

Explore Alberta’s phone era through nine interactive galleries available through Google Arts & Culture on both mobile phones and tablets, plus an accompanying lesson plan designed specifically for educators.